Monthly Membership Terms & Conditions
The monthly Reformer Membership plan allows attendance to 4, 8, 12, or 16 classes in a month.
Classes do not roll over.
The month starts on the date the membership is first purchased, and auto-renewal is charged each month on the same date. The month is not the calendar month.
30-day notice by phone or email is required for membership changes or cancellation.
Memberships can be increased at any time; the billing date may change.
The purchase of a Class Pass or Single class is required when all classes are used in a month of 5 weeks.
A 12-hour cancellation for class attendance is required via the Pike13 app or by logging in here.
Please do not cancel attendance by email or phone call.
Members have access to ongoing bulk enrollment.
Members must contact the studio to discontinue ongoing bulk enrollment in classes.
Members are responsible for fulfilling monthly visits despite class cancellations.
Renewal date/remaining visits can be viewed on Pike13app.
Memberships can be placed on hold in select situations. Please read below for more info.
Monthly Reformer Membership Benefits
On going bulk enrollment in your favorite classes.
10% off grip socks.
15% off first Private Pilates lesson (n.a. for Align, OT or PT sessions).
Single class discount - 8/12/16 x a month members receive discount for a single class.
Notify staff member to receive membership discount at purchase.
Monthly Reformer Membership Hold Policy
A hold can be implemented when a client will be out of town or unable to attend for another reason (surgery, injury, birth, etc.)
Membership holds can be held for 2 weeks to 2 months.
Members can use the hold option if they have been in good membership standing for at least 3 months.
A monthly Membership plan can be placed on hold up to 2 times per year.
Request for a hold longer than 2 months need to submitted by email and is determined per a case basis.
When a Membership is placed on hold it will reactivate on a specific date within the 2 month limit. The card on file will automatically be charged a prorate of any classes not used between the hold being lifted and the next renewal date to make up for lost visits.
When the hold is lifted monthly Membership auto-renewal billing date will not change.