Studio Policies

Attire

  • Grip socks are required.

  • Wear clothes that are comfortable for movement.

  • Form-fitting clothing is preferred but not required.

Etiquette

  • Silence your cell phones.

  • Please avoid perfumes and scented lotions.

  • No animals are allowed in the studio.

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Late Policy

  • The Reformer studio is open 10 minutes before class.

  • Classes will begin promptly at their start time.

  • For your safety and the respect of your fellow students and teachers, class entry will be closed after 10 minutes.

  • If you are arriving less than 10 minutes late, please come in quietly.

  • Late attendance will be marked as No Show and charged for class.

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Cancellation Policy

  • We require a 12 hr cancellation for group reformer classes and a 24 hr cancellation for private lessons and workshops.

  • The full class or private lesson price will be charged upon late cancellation.

  • DO NOT call or text the studio for cancellations; log in to your Pike13 account to cancel your attendance online.

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Return Policy

  • All service-related sales are final.

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Passes

  • 4 and 8 Class Passes expire after one year.

  • Intro 3 Class Pass expires after three months.

Memberships

  • Monthly auto-renewal is required.

  • No rollover of unused classes.

  • Membership cancellation requires a 30-day notice.